Privacy Policy

This Privacy Policy for Hygeia Wellness ("Hygeia Wellness", "we", "us", or "our") explains how and why we may collect, store, use, and share your information when you use our services.

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This includes when you:

• Visit our website
• Contact us via email or forms
• Submit inquiries or insurance verification requests

By using our website or services, you agree to this Privacy Policy.

For any questions, contact: support@hygeiawellness.co

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when you:

• Contact us through our website
• Submit forms or inquiries
• Schedule consultations
• Complete insurance verification
• Are referred by a healthcare provider

Personal information may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information

Health-related information:

If you use our services, we may collect relevant health information through secure systems such as:

• Patient intake forms
• Medical or nutrition history
• Insurance verification forms
• Referral forms

This information is handled using HIPAA-compliant systems.

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time

This helps us maintain website performance and security.

Note: We do not use cookies or tracking technologies.

2. How Do We Use Your Information?

We use your information to:

• Respond to inquiries
• Schedule appointments
• Verify insurance eligibility
• Communicate with patients and providers
• Improve our website and services
• Maintain security
• Comply with legal requirements

We only process your data when legally permitted.

3. When Do We Share Your Information?

We only share information in limited cases:

Service Providers

We may share data with trusted tools (e.g., scheduling systems, EHR platforms).

Healthcare Coordination

Information may be shared with providers involved in your care.

Legal Requirements

We may disclose data if required by law.

Business Transfers

Data may be transferred during a merger or sale.

We do NOT sell personal information.

4. How Long Do We Keep Your Information?

We keep your data only as long as necessary.

• General data → until purpose is fulfilled
• Health records → based on legal requirements

5. How Do We Keep Your Information Safe?

We use security measures to protect your data.

However:

• No system is 100% secure
• Data transmission is at your own risk

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent

To request this, contact: support@hygeiawellness.co

7. Do Not Track (DNT)

Our website does not respond to Do Not Track browser signals due to lack of universal standards.

8. Updates to This Policy

We may update this policy from time to time.

Updated versions will be posted with a new effective date.

9. Contact Us

If you have questions: support@hygeiawellness.co

10. Review or Delete Your Data

To review, update, or delete your data: support@hygeiawellness.co

We will respond according to applicable laws.